At PLUTUS DIAMONDS, we take pride in the quality and craftsmanship of our jewellery pieces. To provide our customers with added assurance and peace of mind, we offer a comprehensive warranty on select items.
Warranty Coverage
Our warranty covers manufacturing defects and craftsmanship issues for a specified period from the date of purchase. This warranty ensures that your jewellery piece maintains its beauty and integrity over time, giving you confidence in your investment.
How to Claim Warranty
If you discover a manufacturing defect or craftsmanship issue with your jewellery piece during the warranty period, please contact our Customer Service team promptly. We will guide you through the process of submitting a warranty claim and provide further instructions on how to proceed.
Assessment Process
Upon receiving your warranty claim, our team will carefully inspect the item to assess the nature and extent of the defect. If the issue is determined to be covered under warranty, we will take the necessary steps to repair or replace the item, free of charge.
Exclusions
Please note that our warranty does not cover damage caused by normal wear and tear, improper care, or unauthorized repairs or alterations. Additionally, the warranty may be void if the item has been subjected to misuse or abuse.
Lifetime Warranty for Fine Jewelry
In addition to our standard warranty coverage, we also offer a Lifetime Warranty for Fine Jewelry. This warranty provides extended protection against defects in workmanship for our premium jewellery pieces. For more information on our Lifetime Warranty for Fine Jewelry, please refer to the dedicated section in our Policies and Warranties page.
Contact Us
If you have any questions or concerns regarding our warranty coverage or if you need to submit a warranty claim, please don't hesitate to reach out to our Customer Service team. We're here to assist you and ensure that your experience with PLUTUS DIAMONDS exceeds your expectations.